Privacy Policy

SumiKart, operated by Sumi Ventures, respects your privacy and is committed to protecting the personal information you provide while using our website.

Information We Collect

We may collect your name, mobile number, email address, billing address, shipping address, order details, payment and transaction information, account/login information, customer-support communications, and technical information such as IP address, browser and device information and cookies.

How We Use Your Information

We use information to process and fulfil orders, process payments, arrange shipping, provide customer support, manage accounts, process refunds/returns/cancellations, prevent fraud, improve our services, comply with legal requirements, and send permitted promotional communications.

Payment Information

Payments may be processed through third-party payment service providers such as PhonePe. SumiKart does not intend to store complete debit-card, credit-card, UPI PIN, CVV or other sensitive payment authentication information on its servers. Such information is handled by the relevant payment provider according to its security practices.

Cookies

SumiKart may use cookies and similar technologies to maintain sessions, operate the shopping cart, remember preferences, improve functionality, understand website usage and improve security.

Sharing of Information

Necessary information may be shared with trusted service providers involved in payment processing, shipping, hosting/infrastructure, customer support, security/fraud prevention, and legal or regulatory compliance. We do not sell personal information to third parties.

Data Security and Retention

We use reasonable technical and organizational measures to protect personal information. Information is retained only as long as reasonably necessary for services, business and legal obligations, dispute resolution and transaction records.

Subject to applicable law, customers may request access, correction or deletion of certain personal information or withdraw consent where applicable.

Policy changes will be published on this page with a revised effective date.

Contact Information